All returns must be authorized by support within the 45 days of ordering,
refunds that are authorized by support contain (RMA) numbers issued and are
subject to a $45 package inspection fee to cover hazmat protocol for human
consumption items, $12 shipping fee if USPS shipping was used, If COD shipping
was used there is an additional $45 deducted to cover cost of COD shipping all
orders returned will be charged a 18% restocking fee. RMA number is required
for all returns.
Packages received without an RMA issued the
product will not be considered as returned. Our shipping facility is a 3rd
party fulfillment center, they have hundreds of clients. The only way to assure
your return package is credited to your account is following the correct return
policies and using our return products RMA system.
Removal
or alteration of a product's seal i.e. sticker will automatically be considered
as a consumed item and void any possible refunding available under phen375
Return Policies. Products that are returned to Phen375 with a missing (RMA),
damaged or altered bottles, seals or labels will be refused by Phen375.com
receiving department.
All
products purchased at Phen375.com is backed by the product's manufacturers
warranty first and foremost. Product that is determined to be defective by the
manufacturer or Phen375.com will be qualified for repair/replacement at our
sole discretion.
Opened
or broken sealed bottles for human consumption dietary supplements will not be
taken back for any reason. Phen375.com will assist the customers whenever
possible in order to reach a level of satisfaction with the manufacturers
policies.
Physical
Damages:
All physical damages product cannot be returned for any reason. If you return
any physically damaged items to Phen375.com, the item will be destroyed. If
your product is received damaged need to contact support@phen375.com for help resolving
the problem , you will need to fill out a damages package and insurance form
provided by the shipping company USPS in most cases, Phen375 can at its
discretion replace the damaged package with reshipment of same or equal
product.
Refused
Shipments:
A refused COD shipment will be entered into the black listed client data base
for web bases sales, when customer refuse the package and the company has spent
shipping its a considerable loss and expense to the company. Multiple delivery
attempts were made or business closed will also be black listed. Products
returned to the warehouse without contacting Phen375.com for a RMA will be
rejected or destroyed.
Phen375
Return Policies:
Consumable Products Return Policy:
Human Consumable items are items such as Dietary supplement , Sealed container
bottles or food supplements are considered consumed once they are opened or
seal is broken.
Any
and all merchandise covered under this policy cannot be refunded if product
returned has been consumed or considered consumed due to broken seals or
damaged bottles.
RAN
are only valid for 14 days if you returned product is not received within that
time it will not be considered a valid RAN number.
Product
Guarantee:
45 day return policy is as follows. Effective 45 days from the time you ordered
your product. You must follow the diet plan and take phentemine375 for a
minimum of 30 days to be eligible for a refund. You must get a certified weight
from a pharmacy or doctors office to certify your beginning weight. You must
also get a certified weight at the end to verify your weight loss or gain. You
must fill out and complete your diet plan daily and submit this along with your
certified beginning and ending weight with your RMA to be verified under the
terms of this return policy. Failure to comply with procedures voids our
guarantee agreement with client.
PLEASE NOTEThe
guarantee requires that you have your weight certified; this can be obtained at
any local pharmacy or doctors office. We have to have a beginning and ending
weight. You must complete, mark and weigh yourself each day, return unused
sealed bottles and all supporting documentation for this offer to be valid. Failure
to comply with guarantee stipulations voids any return policy agreement between
Phen375 and client. (Simply put) You have to follow the instructions, take the
product and follow the diet plan for a minimum of 30 days for the guarantee to
be affective. You then have 14 days from the ending of your 30 day diet regimen
to request a RMA for a Refund. If you do not lose any weight we will refund your
purchase price in accordance to the restocking, shipping and inspection fee,
see the top of the page for specific details as long as all of the provisions
are completed.
